Elderly Care

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Dementia Cafe

The Surgery holds a Dementia Cafe every last Friday of the month between 12pm-1pm for patients who suffer with Dementia and would like to attend for an afternoon at the surgery. Tea, coffee and biscuits are served and carers/family members are welcome! We reach out to various services to do talks at our Dementia Cafe in order to raise awareness and share any suitable services for patients.

If you would like to come along please let the surgery know:

Telephone: 01206 570371 (ask for Olivia)

Email: creffieldmedicalcentre@nhs.net 

Cruse Bereavement

The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement.

Telephone: 0808 808 1677

Website: www.cruse.org.uk

Email: helpline@cruse.org.uk


Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Daisy Chain Home Support Ltd

Daisy Chain Home Support specialise in supporting older people to live independently in their own homes. We are able to provide as little or as much support as required.

Telephone: 01206 394545 

Website: www.daisychainsupport.co.uk

Email: liz@daisychainsupport.co.uk

Age Concern

  • Emotional Support 01206 368420 – option 2- We recognise your need for support at this time when lots of services are not running normally. Speak to our emotional support team who can listen and help direct you to the support you need at this difficult time
  • Befriending Support 01206 368420 option 3– Can you spare 1 hour or more a week to talk to someone who is lonely, having to isolate at home alone and is perhaps scared of what is going on?
  • Welfare, Advice & Support 01206 368420 – Call option 4 For Help With Forms and Advice – Forms can be lengthy, complex and often confusing. Our advice team are here to pick up the pieces. Whilst we are not able to visit in the home right now we can work through the forms by completing them for you by interview over the phone. Contact us today to get the support you need.
  • Dementia Support 01206 368420 – Option 5 – Living with Dementia can be a challenge. The lock down introduces even more challenges. Call and speak to our advisor who can guide you through some practical hints and tips to try and help at this time.

Website: www.dementiauk.org/get-support

Website: www.alzheimers.org.uk/concerned-about-someone-elses-memory-problems

Southend, Essex and Thurrock (SET) Dementia Consultation

We are pleased to confirm the Southend, Essex and Thurrock (SET) Dementia Consultation is now live from Monday 15th February for a period of 6 weeks.

The consultation seeks the view of our citizens to test if the priorities of the current Southend, Essex and Thurrock Dementia Strategy 2017-2021 are still the right priorities to support citizens, families and carers across Greater Essex who are living with or affected by dementia to live well. The format of the consultation has been developed in order to support our development of the overarching vision for dementia across Greater Essex.

The consultation is in two parts, the first being the consultation on the priorities and the second is understanding of the current situation for dementia and what the future might look like. Please note there is also an easy read version of both parts available online and to download via the link.

Dementia 2022-2027 consultation – www.consultations.essex.gov.uk/dementia-strategy-2022-2027

Dementia 2022-2027 EASY READ consultation – www.consultations.essex.gov.uk/dementia-strategy-2022-2027-easy-read